FAQs

When will I receive my physical print order?

Orders typically ship within 5 days, so please allow up to 10 business days for delivery.   The transit times are all estimates provided by the shipping carriers.As you’re checking out, we’ll give you our best estimate for when it will arrive. And once you place your order, we’ll keep you informed every step of the way.

Don’t hesitate to drop us an email at info@oceanculture.life

Do you ship internationally?

Yes, please contact us for all international shipping.

I saw a photo on your website/instagram. Can I custom order a print of it?

Yes, we can match you up with art you’ll love.  Please send us an email at info@oceanculture.life with the image and size.

How do I apply to be a contributing artist at OCL?

We’d love to hear from you, you can register as an OCL storyteller here.

Do you accept returns?

All prints and framing are made to order – we are unable to accept returns or exchanges. Please contact us immediately if you receive a print that has been damaged in transit, as occasional exceptions can be made on a case by case basis.

If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please don’t hesitate to reach out with any questions you have before placing your order!

Shipment costs for Prints

Free delivery for orders over £200.

All prints will be rolled and shipped with UPS in a sturdy tubular container.

All mounted prints will be carefully packed in a sturdy cardboard/wooden frame and shipped with UPS.

AT CHECKOUT

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